Preventative service
Preventative maintenance replaces consumable and wear parts before they affect results, verifies instrument performance against its original specification and records the outcome…
Read moreAfter-Sales Service
Installation, training, maintenance and calibration delivered by engineers who know the instrument, not by a third party.
On-site installation and training
An engineer installs the instrument in your laboratory, verifies it against the specification, trains your operators and completes an acceptance report signed…
Read moreCalibration service
Traceable calibration for the parameters that determine whether an instrument is fit for purpose — temperature, gas concentration, rotational speed, flow and…
Read moreService commitment
Response targets, spare parts availability and escalation paths are agreed in writing as part of the service contract.
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